Resolve production incidents faster
Nami is your AI investigation navigator — she searches your knowledge base, code, and logs, then gives actionable answers in the language of the team that's asking. Create as many teams as you need, each with its own communication style.
14-day free trial on Starter or Pro · Credit card required · Cancel anytime
Connects the tools your team already investigates in
Built for production teams
Everything your team needs to investigate and resolve
From the first question to the final runbook, Nami works the way an experienced incident specialist does — searching, reasoning, and learning.
Investigation Chat
Ask Nami questions in natural language. She searches your connected runbooks, repos, and logs — then reasons through the problem like an experienced specialist on that team.
Tool Catalog
Upload custom Python tools your team already uses. Nami surfaces the right one during an investigation and runs it when you click Run — never on her own.
Admin Dashboard
See every investigation across your org. Track usage, resolution rates, and identify knowledge gaps that need runbooks.
Knowledge Improvement
When Nami finds a knowledge gap, she drafts the missing runbook or tool for you to review and publish. Your team's investigations make the system smarter over time.
Integrations
One question searches every source at once
Connect the systems your incidents already live in. Nami indexes them and reasons across all of them in a single investigation.
Runbooks
Knowledge base
Index runbooks, postmortems, and docs so answers cite your own playbooks.
Code
Source code
Search commits, PRs, and code to pinpoint what changed and when.
Logs & Metrics
Observability
Correlate error spikes and latency with recent deploys in real time.
Ticketing
Escalation
Create Jira issues from escalated investigations and post updates back to the linked ticket when you choose.
How it works
From connected to resolved in four steps
Connect your sources
Link your runbook provider, code repository, and log platform. Nami indexes your knowledge base and code so she can search during investigations.
Set up teams
Create as many teams as you need and set how each one hears from Nami. Each team sees only their tools.
Start investigating
Your team asks Nami questions like they would on Slack. She searches, reasons, and responds — adapting her style to each team.
Learn and improve
Nami spots knowledge gaps and drafts the missing SOP or tool for you to review. Every investigation makes the whole system smarter.
Why teams switch to Nami
One navigator, answers for every team
Nami adapts to who's asking. Create teams with the depth and tone each needs — for example plain language for ops, full technical detail for engineering, or customer-ready guidance for support — and define as many teams as your org needs.
- Cut mean-time-to-resolution by searching every source at once
- Keep tribal knowledge in the system, not in people's heads
- Give each team exactly the depth and tools they need
- Turn every resolved incident into a reusable runbook
3
live connectors — Confluence, Google Drive, GitHub, CloudWatch
0
autonomous prod changes — collaborative by design
~100
investigations included per Pro seat / month
24/7
always-on investigation navigator
Ready to resolve incidents faster?
Start a 14-day free trial with your team and see Nami investigate on your real production stack.